What is your refund policy?

We offer new members a 30-day refund period on any of our subscriptions who sign up via PayPal or Credit/Debit Card, no questions asked (only feedback!)

This refund policy does not extend to subscriptions paid for via alternative methods such as Crypto Currency.

Refund requests are typically resolved within 24 hours during weekdays. Our payment processors, Stripe and Paypal, typically process refunds back to your original form of payment within 5-10 days.

Regardless, feel free to email support@plomastermind.com with any request or question.

The Sims Pack which requires MonkerSolver is sold separately and can not be refunded once the user has been given access to the files.

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