What is your refund policy?

We offer new members a 30-day refund period on any of our subscriptions, no questions asked (only feedback!)

Refund requests are typically resolved within 24 hours during weekdays. Our payment processors, Stripe and Paypal, typically process refunds back to your original form of payment within 5-10 days.

Regardless, feel free to email support@plomastermind.com with any request or question.

The Sims Pack which requires MonkerSolver is sold separately and can not be refunded once the user has been given access to the files.

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