Having issues loading ranges?

IF you are having issues with the software freezing when you try to show a range, this can be due to your Anti-Virus software trying to scan every bit of data within a particular range which causes the range to take longer than usual to load or to not load at all.

If you add the following links to your exceptions within your Anti-Virus software this should resolve everything:

https://u4nbyneqkk.execute-api.eu-central-1.amazonaws.com/

https://classification-lookup.s3.eu-central-1.amazonaws.com

https://plo5-range-cache.s3.eu-central-1.amazonaws.com

https://plo5-bucket-chart-cache.s3.eu-central-1.amazonaws.com

If you do continue to have any issues please contact our support team via support@plomastermind.com